AI agents designed around your business processes

An AI agent uses an AI model and defined tools to perform steps toward a goal under specified rules. It needs appropriate permissions and safeguards.

A chatbot mainly responds to messages. Depending on its design, an agent can also retrieve information or take actions in authorised tools, with appropriate controls.

Agents may assist administrative, sales, marketing or support tasks when procedures and information sources are clear enough.

That is generally not appropriate for sensitive decisions. Define boundaries, escalation rules and steps that require human approval.

We can review the workflow, tools and constraints to assess feasibility and define a suitable scope.